Privacy Policy
Pacific Blue is committed to user privacy in our products and services. This policy outlines our personal information handling practices. If you give us personal information, we will treat it according to the policy details outlined below.
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Pacific Blue is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may be required to change this policy from time to time. You should check this page to ensure that you are happy with any changes. This policy is effective from: 21st November 2018.
The types of information we collect as you use our services:
We may collect the following information:
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Name and job title.
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Contact information - including email address & phone number(s).
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Company name & address.
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Demographic information - such as postcode, preferences and interests.
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Other information relevant to customer surveys and/or offers.
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**For all quotes payment and banking information will be required (please see the quote form for full details).
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We will only use your personal information in the ways specified when it was collected. We will not subsequently change the way in which we use your personal information, unless we have prior consent from you to the new usage.
Pacific Blue will not retain your personal information longer than is necessary for the purposes for which it was collected.
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You may request or change details of the personal information which we hold about you, please see the 'Controlling your personal information' section below for full details.
What we do with the information we gather:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
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Internal record keeping.
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Providing specialised quotes.
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Vetting for legitimate buyers & verifying funds.
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We may use the information to improve our products and services.
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We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. You can request for us not to contact you in this way.
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From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Cookies:
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a users' device.
You can find more information about cookies at:
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Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide.
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Third Party Cookies: In the course of serving advertisements to this site, our third-party advertisers may place or recognise a unique “cookie” on your browser.
You can opt-out of Google Adsense advertising cookies by going to http://www.google.com/ads/preferences.
You can opt-out of other third-party advertising cookies by using the Network Advertising Initiative opt-out tool at http://www.networkadvertising.org/managing/opt_out.asp.
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Audience Analytics: In order to understand our audience, and understand how our audience interacts with Pacific Blue, we use an analytic product. This places a cookie on your computer to gather information about the Pacific Blue pages you visit, how long you stay on the site, etc.
This information is aggregated so we can see general patterns. None of the information you provide on sign-up or while using the site is ever provided to any third party.
The analytic product we use is Google Analytics. We send the Pacific Blue Account Number assigned to you at sign-up time to Google Analytics to understand how our users use our website across different devices. Google has no way to associate this with any other personally identifiable information inside of Analytics. If you don’t want us to send your Pacific Blue Account Number to Google Analytics, you can check the box in your Preferences that says “Don’t send my Pacific Blue Account Number to Google Analyics”.
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You can find out more about how Google collects & safeguards your data at: https://support.google.com/analytics/answer/6004245?hl=en-GB&utm_id=ad&authuser=0
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Links to other websites:
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information:
You may choose to restrict the collection or use of your personal information in the following ways:
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Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
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If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at: sales@pacificblueholdings.org
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We will not sell, distribute or lease your personal information to third parties, unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting, if you tell us that you wish this to happen.
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You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to: sales@pacificblueholdings.org
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If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.